Terms & Conditions

We are a small family run business and would like all our guests to enjoy their stay. To this end, we have some simple conditions that govern our acceptance of bookings:-


Deposits

We ask for 1 night room rate as deposit. We will then confirm your reservation. A contract will then exist between You and Us.

Cancellations

Cancellations made more than 14 days before the booked arrival date may incur an administrative charge of 10% before refund of your deposit.

Once the booking is confirmed, cancellation by you in the two weeks prior to your arrival date would require the payment to be made in full.

Room Rates

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should you change any of these, then the rates are subject to change.

Arrival and Departure

Check-in is between 15.00 hrs and 21.00 hrs. We are willing to accept luggage earlier in the day and may be able to accommodate arrivals outside of these times.

Please enquire when booking. Check-out is 10.30hrs in order for us to prepare the rooms for incoming guests.

Parking

Free Parking is provided in the Brixham Marina Car Park between 13.00 hours on the day you check in until 13.00 hours on the day you check out. This is provided that you have supplied us with the correct registration of your vehicle at least 24 hours before you arrive. The car park entrance and exit are fitted with ANPR readers and the registration number needs to be added to the database before the permit becomes valid. If in doubt, do not enter the car park until you have checked in with us. Use of the car park at any other time must be paid for at the car park.

Keys and Parking Permits

Please return keys and parking permits on departure. Unfortunately, any item lost, mislaid or not returned when you leave will incur you a £25 charge to cover some of the costs of replacement.

Smoking

Smoking is not allowed anywhere on the premises. We will charge an extra cleaning fee if you smoke in your room. We will cancel what remains of your booking and you will become liable for the full cost of your stay.

Damage

Whilst we do understand that accidents occasionally happen and we may be able to absorb the costs of such events, we do still reserve the right to charge for any damage accidentally or otherwise caused.

Termination of bookings

“Please respect our home and our other guests. We reserve the right to terminate your booking if you contravene any of the above terms and conditions or engage in any unacceptable behaviour which may cause a nuisance or disturbance to our other guests.”

Access Statement

Click Here to download our current Access Statement.